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Genshin Impact Download Error: Causes and Solutions


Antivirus or firewall interference: Explain how some security software can block or slow down the download process. Corrupted game files: Explain how deleting or modifying game files manually can cause download errors. H2: How to Fix Genshin Impact Download Issues H3: Manually Download Game Files: Explain how to download the game files from a different source and install them manually. H3: Use Google DNS: Explain how to change the DNS settings to use Google's servers for faster and more reliable download. H3: Pause and Resume the Download: Explain how to pause and resume the download via the launcher to refresh the connection and speed up the download. H3: Turn Off Antivirus, Firewall or Windows Defender: Explain how to temporarily disable security software that might interfere with the download process. H3: Contact Customer Support: Explain how to contact the official customer support of Genshin Impact for further assistance. H2: Conclusion Summarize the main points of the article and provide some tips for enjoying Genshin Impact. H2: FAQs Provide five unique frequently asked questions and answers related to Genshin Impact download issues. Table 2: Article with HTML formatting Why Does My Genshin Impact Download Keep Failing?




Genshin Impact is a popular free-to-play open-world RPG that has attracted millions of players worldwide. The game features a vast and beautiful world, a rich story, and a variety of characters and gameplay options. However, some players might encounter some issues when trying to download or update the game on their PC, mobile, or PS4 devices. In this article, we will explain why your Genshin Impact download might keep failing and how to fix it.


Common Causes of Genshin Impact Download Issues




There are several possible reasons why your Genshin Impact download might fail or get stuck. Here are some of the most common ones:




why does my genshin impact download keep failing



  • Unstable internet connection: A poor or interrupted internet connection can prevent you from downloading the game files or cause them to get corrupted. This can happen if your network is slow, congested, or unstable, or if you are using a VPN or proxy service.



  • Antivirus or firewall interference: Some security software can block or slow down the download process by scanning the game files or restricting the network access. This can happen if your antivirus, firewall, or Windows defender settings are too strict or incompatible with the game.



  • Corrupted game files: If you delete or modify the game files manually, not from the control panel, you might leave some residual files in your system that can interfere with the download process. This can happen if you try to reinstall the game, change its location, or use third-party tools.



How to Fix Genshin Impact Download Issues




If you are facing any of the above-mentioned issues, don't worry. There are some simple and effective solutions that you can try to fix your Genshin Impact download issues. Here are some of them:


Manually Download Game Files




Sometimes, you might be unable to download Genshin Impact from the official launcher due to server issues or other reasons. In that case, you can try to download the game files from a different source and install them manually. Here's how to do it:


  • Download the Genshin Impact zip file from here.



  • Download the launcher from here.



Download one of the following audio packs according to your preference:


  • Chinese (6.07 GB)



  • English (6.87 GB)



  • Japanese (7.46 GB)



  • Korean (5.84 GB)



  • Open the launcher and click on Install.



  • <li Select the folder where you downloaded the zip file and the audio pack.



  • Wait for the installation to complete.



  • Launch the game and enjoy.



Use Google DNS




Sometimes, your default DNS settings might be slow or unreliable, which can affect your download speed and stability. In that case, you can try to change your DNS settings to use Google's servers, which are faster and more reliable. Here's how to do it:


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  • Open the Control Panel and click on Network and Internet.



  • Click on Network and Sharing Center and then click on Change adapter settings.



  • Right-click on your network connection and select Properties.



  • Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.



Click on Use the following DNS server addresses and enter the following values:


  • Preferred DNS server: 8.8.8.8



  • Alternate DNS server: 8.8.4.4



  • Click on OK and close the windows.



  • Restart your computer and try to download Genshin Impact again.



Pause and Resume the Download




Sometimes, pausing and resuming the download via the launcher can help to refresh the connection and speed up the download. This can also fix some minor errors or glitches that might occur during the download process. Here's how to do it:


  • Open the launcher and click on Pause.



  • Wait for a few seconds and then click on Resume.



  • Repeat this process a few times until you see an improvement in the download speed or stability.



Turn Off Antivirus, Firewall or Windows Defender




Sometimes, your antivirus, firewall, or Windows defender might interfere with the download process by scanning the game files or restricting the network access. This can cause the download to fail or get stuck. To prevent this, you can try to temporarily disable your security software while downloading Genshin Impact. Here's how to do it:


Antivirus




The steps to turn off your antivirus might vary depending on the software you are using, but generally, you can follow these steps:


  • Find the icon of your antivirus in the system tray (the lower-right corner of your screen) and right-click on it.



  • Select Disable, Turn off, or a similar option from the menu.



  • Select a time period for which you want to disable your antivirus (for example, until restart).



  • Click on OK or Confirm to apply the changes.



Firewall




To turn off your firewall, you can follow these steps:


  • Open the Control Panel and click on System and Security.



  • Click on Windows Defender Firewall and then click on Turn Windows Defender Firewall on or off from the left panel.



  • Select Turn off Windows Defender Firewall (not recommended) for both private and public network settings.



  • Click on OK to apply the changes.



Windows Defender




To turn off Windows Defender, you can follow these steps:


  • Open the Settings app and click on Update & Security.



  • Click on Windows Security and then click on Virus & threat protection from the left panel.



  • <li Click on Manage settings under Virus & threat protection settings.



  • Toggle off the switch for Real-time protection.



  • Click on Yes if prompted by User Account Control.



After you have turned off your security software, try to download Genshin Impact again. Remember to turn them back on after the download is complete to protect your system from potential threats.


Contact Customer Support




If none of the above solutions work for you, or if you encounter any other issues while downloading Genshin Impact, you can contact the official customer support of the game for further assistance. Here's how to do it:


  • Open the launcher and click on the gear icon in the upper-right corner.



  • Click on Feedback and then click on Submit Feedback.



  • Fill in the required information, such as your UID, email address, device model, and issue description.



  • Attach any screenshots or videos that can help to illustrate your issue.



  • Click on Submit and wait for a response from the customer support team.



Conclusion




Genshin Impact is a fun and immersive game that you can enjoy on various platforms. However, sometimes you might face some download issues that can prevent you from playing the game. In this article, we have explained some of the common causes and solutions for Genshin Impact download issues. We hope that this article has helped you to fix your download issues and enjoy the game. If you have any questions or feedback, feel free to leave a comment below. Happy gaming!


FAQs




Q: How long does it take to download Genshin Impact?




A: The download time for Genshin Impact depends on several factors, such as your internet speed, device specifications, and server load. Generally, it can take anywhere from a few minutes to several hours to download the game. You can check the download progress and speed on the launcher.


Q: How much space does Genshin Impact take on my device?




A: The size of Genshin Impact varies depending on the platform and the version of the game. As of June 2023, the approximate sizes are as follows:


  • PC: 30 GB



  • Mobile: 9 GB



  • PS4: 40 GB



Q: Can I play Genshin Impact offline?




A: No, Genshin Impact requires an internet connection to play. You need to be online to access the game servers, update the game data, and participate in online features such as co-op mode and events.


Q: Can I play Genshin Impact with my friends?




A: Yes, Genshin Impact supports cross-play across PC, mobile, and PS4 devices. You can play with your friends who are using different platforms as long as you are in the same server region and have reached Adventure Rank 16 or above. You can invite up to three friends to join your world or request to join theirs via the co-op mode menu.


Q: How can I get more characters and weapons in Genshin Impact?




A: One of the ways to get more characters and weapons in Genshin Impact is by using wishes. Wishes are gacha-style draws that require primogems or fates as currency. You can get primogems and fates by completing quests, achievements, events, or purchasing them with real money. You can also get some characters and weapons by playing the story mode, exploring the world, or participating in events.


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